Custom business software development
Off-the-shelf tools don't always fit the way your team works. We develop CRM platforms, internal business applications, integrations and reporting tools around your actual processes.
What we build
- CRM and sales
- Internal systems
- Integrations and reporting
When does custom software pay off?
Usually when the business grows and the tools don't keep up:
- Data is scattered across spreadsheets, emails and paper
- The same data is typed in by hand in several places
- Your software makes you adapt to it, instead of the other way round
- Reports are put together by hand every month
- Your field team and your office don't see the same, current data
If an off-the-shelf product covers your processes well, it's often the faster and cheaper choice, and we'll tell you so. Custom software makes sense when no ready-made tool covers what you need.
What we build
Concrete systems from our own projects, not promises.
CRM and sales
Customers, quotes, contracts and sales activity in one place, with statistics for management and tasks for the team.
Internal systems and portals
Orders, work orders, invoices, training or certification: applications that follow how your company really works.
Mobile apps for field teams
An app for people on the road that works with the same data as the office, without paper forms.
Reporting and statistics
Reports built from the data you already enter, instead of assembling spreadsheets by hand at month end.
Integrations
Connections to payment providers, GPS vehicle tracking, e-mail and SMS, and to the tools you already use, through their APIs.
Desktop software and licensing
Windows applications and licensing systems for software your company offers to its own customers.
What it looks like in practice
An example from our project for a German academy: from planning to certificates in one system.
Planning
Seminars, dates, trainers and registrations are planned in one place.
Tests
Participants take preparation tests, and the results are recorded automatically.
Exams
The exam runs in the system, with a record of every attempt.
Grading and evaluation
Exams are graded in the system, and participants evaluate the seminar itself.
Certificates
The certificate is designed to the academy's wishes and generated automatically for every participant.
Examples from our work
Three custom systems we develop and maintain. Clients stay anonymous.
Illustration with made-up data A connected platform for education operations
ChallengeTraining, exams, certification and administration needed to work together as one system.
SolutionFor more than 4 years we have been developing and maintaining a platform that connects their core education and administrative workflows, alongside statistics software with licensing.
OutcomeThe client introduced a four-day working week, with the same revenue and the same team.
Illustration with made-up data One system for field planning and reporting
ChallengeVisit planning, reports and sales were handled through paper forms and folders.
SolutionA tailored application for planning doctor visits, pharmacy sales and reporting, with a mobile app for the field team.
OutcomeA few months after go-live, the manual paperwork was gone.
Illustration with made-up data Customers, quotes and contracts in one CRM
ChallengeAn energy contract brokerage needed one clear view of customers, sites, quotes and supply contracts.
SolutionA tailored CRM with sales statistics and shared tasks for the whole team.
How we develop
From the first conversation to a system your team uses every day.
Conversation
We learn how your team works today and what's slowing you down. No specification needed.
Clear proposal
We define scope, budget and steps. We give prices and timelines only once we understand the work.
Build and roll out
We build the solution, put it into use and help your team get started with it.
Support and improvements
We stay available for support and new features as your business changes.
Technology
Our foundation is proven Microsoft technology that is widely used in business software, so your solution is easier to maintain and develop over the long term. Alongside it we work with modern tools.
- Web applications and portals
- .NET (C#), ASP.NET Core, Angular
- Also ready for: React, Next.js, Node.js, TypeScript
- Databases and reporting
- SQL Server, MySQL, SQLite
- Also ready for: PostgreSQL, MongoDB
- Mobile apps
- .NET MAUI
- Also ready for: React Native, Flutter
- Windows desktop applications
- .NET, WinForms
- Also ready for: WPF, WinUI 3, Avalonia
- Websites and CMS
- Custom CMS, Astro, WordPress, Shopify
- Also ready for: Headless CMS, Next.js
- AI in applications
- OpenAI API
- Also ready for: Azure OpenAI, Claude API, Microsoft Copilot
- Integrations
- REST API, payment providers (Stripe, PayPal), GPS and vehicle tracking providers, e-mail and SMS
- Also ready for: Webhooks, ERP and accounting systems, Zapier
- Cloud and delivery
- Azure DevOps, IIS
- Also ready for: Azure, Docker, GitHub Actions
We choose technology to fit your problem, not the other way round. If a project calls for a new tool, we are ready to learn and apply it.
Need a website too? See web development for businesses. Want AI in your daily work? See practical AI consulting.
Frequently asked questions
Is custom software better than an off-the-shelf product?
Not always. If an off-the-shelf product or subscription covers your processes well, it's often the faster and cheaper choice. Custom software makes sense when ready-made tools force you to adapt too much, or when none of them covers what you need. We'll give you an honest opinion in the first conversation.
How do you scope a project?
We start by talking about how you work today and what you want to change. Then you get a proposal with scope, budget and steps. We don't guess prices or timelines before we understand the work.
Can you integrate the tools we already use?
Often yes, if the tool allows data exchange, for example through an API or file import and export. We check this at the start, before the proposal.
Who maintains the solution after delivery?
We do. After go-live we stay available for support and improvements. Some of the systems we work on we have been developing and maintaining for years.
How do you handle data access?
At the start of a project we agree who may see which data, where the data is stored and who on our side has access to the system. Obligations such as personal data protection are considered from the design stage.
Have a workflow you want to improve?
Start with a short conversation. No specification required.
Discuss a software projectPrefer email? Write to info@datatype.ba